About the role
Skip to main content CAREERS Teams Administration Commercial Communications Corporate Solutions Finance Human Resources Legal & Govt. Affairs Marketing Operations & Services Strategy Technology OPPORTUNITIES FOR EVERY JOURNEY Contractor Positions Emerging Talent & Careers Executive Careers Life at EG Locations Austin, Texas Madrid, Spain Springfield, Missouri Chicago, Illinois Prague, Czechia Sydney, Australia Gurgaon, India Seattle, Washington Tokyo, Japan London, England Singapore Blog Join Our Career Network Search Jobs Back to results Market Manager (Tokyo ) At Expedia Group, we help travelers explore the world, one journey at a time. As a global travel company powered by passionate people, trusted partnerships, and leading technology, we connect travelers, partners, and advertisers through our consumer brands, B2B network, and travel advertising business. Here, you'll do meaningful work that helps millions of people discover, book, and experience travel with more ease, confidence, and joy. Our five Behaviors-Traveler First, Think Big, Operate with Excellence, Ownership Mindset, and Succeed Together-help foster a supportive environment where people can grow their careers and have the flexibility, benefits, and support to do their best work. Join us and build for travelers everywhere. Introduction to team The Market Manager role sits on the Market Management team in the B2B division of Expedia Group. The Market Management team ensures that global travelers always find the most suitable property for their dream trip, and that hotel partners can reach Expedia Group’s full breadth of global traveler demand. The Market Manager’s primary responsibility is to develop and maintain a high-quality portfolio of relevant, attractive, and competitive hotel and property products for Expedia Group’s fast-growing global traveler base. The Market Manager works with lodging partners within their assigned territory to help maximize the production potential in the marketplace. In this role, you will: Develop and sustain strong partnerships in a strategic territory by providing relevant data insights and high-quality needs-based consulting services to hotel partners (e.g. revenue management advice, marketing opportunities on the Expedia Group marketplace) Ensure that partner hotels’ products (content, rates, and availability) are consistently optimized on Expedia Group sites to maximize customer conversion Secure additional lodging rates and availability information over high demand and compression periods to satisfy traveler needs Secure seasonal deals and promotions to support the brands’ merchandising and marketing efforts Continuously promote and develop hotel partners’ high engagement with Expedia Group’s full suite of: Unique market insights (partner reports, competitive data, key performance drivers) In-house revenue management tools (Rev+) Marketing and merchandising opportunities (dynamic promotions, packages, member deals, mobile offers) Specialized brands (e.g. Hotwire, Media Solutions) potential opportunities Self-service tools (Expedia Partner Central) Represent Expedia Group in assigned market(s) and establish relationships with key local influencers (e.g. tourism bureau/board, hotel/government association, etc.) Cross collaborate with internal stakeholders to execute business initiatives Work closely with a variety of internal teams to drive market strategy Provide coaching to colleagues (Associate Market Managers) and peers on best practices and workflow methodologies Conduct regular self-learning to improve skills and influence Direct internal projects, as/when required Execute effectively based on KPI metrics (targets, goals, and/or strategic objectives) Guide and support Hotel Partners to deliver the best traveler experience Promote self-service Travel for partner visits 20-30% of the time Experience and Qualifications: 4+ years of experience in account management, partner/client success, consultative sales, or a related field Native-level proficiency in Japanese and business-level proficiency in English Experience in advertisement/IT sales, hotel revenue management, or online travel agency is highly preferred Passionate about travel Work autonomously and collaboratively with a diverse team Possess a strong appetite for innovative technology, fast-changing business environment, and data driven decision-making Prioritize and multi-task effectively to achieve critical targets, goals, and/or strategic objectives set by E4B leadership team Continue to follow up when facing testing situations. Present ideas and directives clearly and persuasively Demonstrate analytical skills with market trends, partner performance, and competitor analysis to address business and partner needs. Proactively and consistently demonstrate the unique value proposition of partnering with Expedia Group Possess a growth mindset, consistently using feedback to improve in role/company Strong negotiation skills Relationship builder; earns the confidence of others. Bridges and sustains solid partnerships based on mutual support through a collaborative style Drive for results Accommodation requests Expedia Group is committed to providing an inclusive and accessible recruiting experience. If you need an accommodation or adjustment due to a disability during the application or recruiting process, please submit a request at https://expedia.service-now.com/askeg?id=job_accommodation. About Expedia Group Expedia Group includes three flagship consumer brands - Expedia, Hotels.com, and Vrbo - along with a leading B2B travel business and travel advertising offerings. Across our brands and business, we help travelers explore the world with confidence and ease. Important notice Employment opportunities and job offers at Expedia Group will always come from Expedia Group's Talent Acquisition and hiring teams. Never share sensitive personal information unless you are...
Key responsibilities
- check_circleCollaborate with the team on day-to-day project tasks
- check_circleLearn tools and processes used by the organization
- check_circleDocument work and participate in team meetings
- check_circleSupport quality checks and continuous improvement
Requirements
- check_circleTeams Administration Commercial Communications Corporate Solutions Finance Human Resources Legal & Govt. Affairs Marketing Operations & Services Strategy Technology OPPORTUNITIES FOR EVERY JOURNEY Contractor Positions Emerging Talent & Careers Executive Careers
Skills & keywords
Benefits & perks
- check_circleMentorship
- check_circleCertificate of completion
- check_circleFlexible work arrangement where applicable