About the role
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Key responsibilities
- check_circleCollaborate with the team on day-to-day project tasks
- check_circleLearn tools and processes used by the organization
- check_circleDocument work and participate in team meetings
- check_circleSupport quality checks and continuous improvement
Requirements
- check_circleServe as the overall engagement Project Manager with end-to-end accountability for delivery, providing leadership, governance, and coordination across all project workstreams, including oversight of partner, vendor, and subcontractor project managers.
- check_circleLead project planning, requirements gathering, timeline management, and delivery governance, ensuring alignment across cross-functional teams, partner organizations, and key stakeholders on deliverables, milestones, requirements, dependencies, and escalation management.
- check_circleManage critical path activities and interdependencies across internal, customer, partner, and vendor teams, ensuring all project components progress cohesively toward go-live readiness and successful business outcomes.
- check_circleDrive operational readiness and oversee cutover, migration, hypercare, and post-go-live stabilization activities, ensuring a seamless transition to production and sustained adoption.
- check_circleAct as a trusted advisor, guiding customers through decision points with clarity, strategic reasoning, and best‑practice recommendations.
- check_circleLead workshops, discovery sessions, and requirement validations that influence customer direction and ensure functional alignment to business objectives.
- check_circleChallenge assumptions constructively and steer customers toward scalable, sustainable solutions.
- check_circleProvide consultative insight into process optimization, platform capabilities, and system integrations.
- check_circleEngage confidently with executive stakeholders and decision-makers, ensuring alignment on priorities, risks, and expectations.
- check_circleCommunicate complex issues simply and effectively to both technical and non‑technical audiences.
- check_circleManage escalations with professionalism and data‑driven clarity, ensuring proactive resolution and customer trust.
- check_circleDeliver structured status reports, executive summaries, risk assessments, and progress updates.
Skills & keywords
Benefits & perks
- check_circleMentorship
- check_circleCertificate of completion
- check_circleFlexible work arrangement where applicable