About the role
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Key responsibilities
- check_circleCollaborate with the team on day-to-day project tasks
- check_circleLearn tools and processes used by the organization
- check_circleDocument work and participate in team meetings
- check_circleSupport quality checks and continuous improvement
Requirements
- check_circleEnd-to-end ownership - carry single-threaded accountability for delivery across multiple concurrent workstreams, partners and dependencies.
- check_circlePlan integrity - own the integrated program plan, critical path, release sequencing and cross-stream dependency management.
- check_circleReactive phases - lead through high-pressure go-live and stabilisation windows without losing strategic altitude.
- check_circleEscalation ownership - act as the initial point of contact and escalation for the customer, directly accountable for rollout, delivery and production outcomes.
- check_circleGovernance cadence - run steering committees, stage-gates; chair the program-level RAID and decision log.
- check_circleQuality & assurance - set and enforce delivery standards, gate criteria and non-functional requirements;
- check_circleMethodology ownership - define and govern project implementation methodology and continuous-improvement practices across delivered programs.
- check_circleGuidance - coach and quality-assure a community of Project Managers through functional guidance and standard-setting, not formal reporting authority; standardise artefacts, reporting and estimation discipline.
- check_circleCapability uplift - build PM bench strength, and advise on resourcing priorities across the portfolio.
- check_circleDirect support - provide hands-on guidance to Project Managers working on assigned major accounts and flagship programs.
- check_circleExecutive relationships - act as senior point of contact for client sponsors and internal executives; communicate bottom-line-first, with options and a clear recommendation.
- check_circleTrusted advisor - develop and maintain positive working relationships with customers' business and operations leaders; understand their business and technical environment well enough to act as a genuine business enabler.
Skills & keywords
Benefits & perks
- check_circleMentorship
- check_circleCertificate of completion
- check_circleFlexible work arrangement where applicable