Partner Development Manager

About the role

Partner Development Manager Iterable is the leading AI-powered customer engagement platform that helps leading brands like Redfin, SeatGeek, Priceline, Calm, and Box create dynamic, individualized experiences at scale. Our platform empowers organizations to activate customer data, design seamless cross-channel interactions, and optimize engagement—all with enterprise-grade security and compliance. Today, nearly 1,200 brands across 50+ countries rely on Iterable to drive growth, deepen customer relationships, and deliver joyful customer experiences. Our success is powered by extraordinary people who bring our core values—Be an Owner, Growth Mindset, Run as One, Transparency —to life. We foster a culture of innovation, collaboration, and inclusion, where ideas are valued and individuals are empowered to do their best work. That’s why we’ve been recognized as one of Inc’s Best Workplaces and Fastest Growing Companies, and were recognized on Forbes’ list of America’s Best Startup Employers in 2022. Notably, Iterable has also been listed on Wealthfront’s Career Launching Companies List and has held a top 10 ranking on the Top 25 Companies Where Women Want to Work. With a global presence—including offices in San Francisco, Denver, London, Sydney, and Lisbon, plus remote employees worldwide—we are committed to building a diverse and inclusive workplace. We welcome candidates from all backgrounds and encourage you to apply. Learn more about our story and mission on our Culture and About Us pages. Let’s shape the future of customer engagement together! How you will make a difference: As a member of Iterable's growing Business Development team, the Partner Development Manager is responsible for developing, maintaining, and innovating upon relationships within our priority partner ecosystem. Both Technology and Service Partners play a critical role in Iterable's landscape, and this key member of the team is tasked with creating and ensuring healthy, effective, and value-oriented results from key Iterable agency relationships. Reporting to the Global Manager of Partner Development, you will build new internal and external relationships with partner stakeholders, to determine whether or not expansion of each relationship is appropriate. Your goal is to displace competitive platforms in favor of the most innovative platform in the world, Iterable. This role is ideal for an individual with previous experience navigating top B2B agency organizations and identifying the key stakeholders to develop into global Iterable evangelists. You’ll on the Joint Value Propositions with each priority partner in region, and drive the agenda for the Joint Business Plans. One of our core values is growth mindset and Iterable is a company where everyone can grow. If this is a role that excites you, please apply as we value applicants for the skills they bring beyond a job description. You’ll get to: - Develop a strong understanding of email marketing and multi-channel marketing automation solutions - Learn how to transition large B2B agencies, intra-agency influencers and other partners into evangelists of Iterable - Work within an agency’s business landscape and recommend solutions to an agency’s client base - Partner with internal and external sales teams to drive referrals and closed business - Develop a fluent understanding of technical concepts, such as APIs, Data and a variety of SaaS platforms - Empower your growth mindset and represent Iterable with the highest ethical standards - Work with the best CRM and project management tools in the world We are looking for people who have: - Experience with Technology, Agency & Channel Partnerships, Technology/Agency Integrations and/or Business Development - Proven ability to obtain commitment and close agency deals throughout long and complex sales cycles - Understanding of APIs, Webhooks, HTML and other technical concepts related to software integrations - Curiosity & desire to learn new skills and step into unknown challenges - Team player who thrives in a company-wide cross-functional role - Highly coachable and passionate about their development and professional growth - Willingness to travel up to 25% of the time to awesome places Bonus Points: - Familiarity with enterprise email marketing and/or marketing automation solutions - Experience with Salesforce CRM, Gainsight, Quip, etc. Perks & Benefits: - Competitive salary, meaningful equity, & pension - Comprehensive Private Medical Insurance - Community Impact Days - Paid parental leave - Fertility & Adoption Assistance - Paid Sabbatical - Flexible PTO - Monthly Employee Wellness allowance - Monthly Professional Development allowance - Complete laptop workstation We’ve rethought traditional workplace planning and are looking to strengthen belonging, innovation, productivity, and happiness whether it’s in an office, from home, or a hybrid of the two. As such, we've moved to a single geographical compensation band for all of our employees (the San Francisco Bay Area market for the US, London for the UK). Recruitment Disclaimer: Please be aware that Iterable, Inc. (“Iterable”) and our official professional recruiting agencies and platforms do not: - Send job offers from free email services like Gmail, Yahoo mail, Hotmail, etc. - Request money, fees, or payment of any kind from prospective candidates to apply to Iterable, for employment, or for the recruitment process (e.g. for home office supplies, or training, etc.). - Request or require personal documents like bank account details, tax forms, or credit card information as part of the recruitment process prior to the candidate signing an engagement letter or an employment contract with Iterable. You may see all job vacancies on our official Iterable channels: - Official Iterable website, Careers page: https://iterable.com/careers/ - Official LinkedIn Jobs page:...

Key responsibilities

• check_circleCollaborate with the team on day-to-day project tasks
• check_circleLearn tools and processes used by the organization
• check_circleDocument work and participate in team meetings
• check_circleSupport quality checks and continuous improvement

Requirements

• check_circleDevelop a strong understanding of email marketing and multi-channel marketing automation solutions
• check_circleLearn how to transition large B2B agencies, intra-agency influencers and other partners into evangelists of Iterable
• check_circleWork within an agency’s business landscape and recommend solutions to an agency’s client base
• check_circlePartner with internal and external sales teams to drive referrals and closed business
• check_circleDevelop a fluent understanding of technical concepts, such as APIs, Data and a variety of SaaS platforms
• check_circleEmpower your growth mindset and represent Iterable with the highest ethical standards
• check_circleWork with the best CRM and project management tools in the world
• check_circleExperience with Technology, Agency & Channel Partnerships, Technology/Agency Integrations and/or Business Development
• check_circleProven ability to obtain commitment and close agency deals throughout long and complex sales cycles
• check_circleUnderstanding of APIs, Webhooks, HTML and other technical concepts related to software integrations
• check_circleCuriosity & desire to learn new skills and step into unknown challenges
• check_circleTeam player who thrives in a company-wide cross-functional role

Skills & keywords

Benefits & perks

• check_circleMentorship
• check_circleCertificate of completion
• check_circleFlexible work arrangement where applicable