Sales Operations Lead, AMER

About the role

Sales Operations Lead, AMER Who We Are Notion is the collaborative AI workspace where teams and agents think together. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. About Us: Notion helps you build beautiful tools for your life’s work. In today's world of endless apps and tabs, Notion provides one place for teams to get everything done, seamlessly connecting docs, notes, projects, calendar, and email—with AI built in to find answers and automate work. Millions of users, from individuals to large organizations like Toyota, Figma, and OpenAI, love Notion for its flexibility and choose it because it helps them save time and money. In-person collaboration is essential to Notion's culture. We require all team members to work from our offices on Mondays, Tuesdays and Thursdays, our designated Anchor Days. Certain teams or positions may require additional in-office workdays. About the Role: In this position, you'll play a crucial role in shaping our go-to-market strategy and driving data-informed decision-making within the AMER region. This position sits at the intersection of sales, strategy, and operations, offering the opportunity to significantly impact Notion's growth trajectory. You'll work closely with sales leadership and cross-functional teams to optimize processes, deliver actionable insights, and support key strategic initiatives. You will report directly to the Head of Field Strategy & Operations. What You'll Achieve: - Partner with AMER leadership team to define and drive strategy (e.g. territory mapping, long-term account planning, geographic expansion) and results for the region by conducting insightful analysis that help to drive action - Support the regional rhythm of the business, including business reviews, forecasting, and pipeline management cadences. Ensure that our global operating priorities are executed thoughtfully locally balancing regional nuance with - Support regional sales leaders and sales teams in achieving their goals by providing actionable insights and visibility to sales performance metrics - Build reporting and presentations for AMER sales leadership to update on the state of the business, both up and across the organization - Act as a partner to the AMER sales team providing hands-on operational support to drive deals forward and advising with decision-making - Partner with the GTM Systems team to continuously enhance our sales technology stack to provide both a best-in-class experience for our sellers and a robust sales data environment - Maintain and embed global sales policies, processes, and procedures, driving discipline with regards to strategy execution - Support global planning process locally, including target setting, capacity modeling, territory carving, etc. - Surface on-the-ground observations and insights to global sales and RevOps leadership Skills You'll Need to Bring: - 10+ years of strategy, operations, and analytics experience with a track record of driving growth - working in sales operations, preferably in a high-growth SaaS environment - Expertise to quickly drill down into the business funnel for outbound and inbound sales motions, and how that connects to revenue - Excellent analytical and quantitative modeling skills; ability to analyze and interpret data, provide actionable insights, and deliver measurable results - Expert proficiency with core sales tools (e.g. Salesforce, Gong, Outreach, etc.) and best practices for sales data management. - Expert level user of Gsheets / excel experience with BI and Data Analysis tools like Tableau or Hex in business user and/or analyst capacity. SQL proficiency is a plus - Strong collaborator, works well with stakeholders, gains trust, enjoys working with people - Demonstrates ability to convey complex information to executives clearly and concisely; can resolve tradeoffs. Effective communicator across levels and audiences - Hands on and proactive, with a builders mentality. - Maintaining high ownership mentality, demonstrated by developing projects of >6-12 months length - You don’t need to be an AI expert, but you’re curious and willing to adopt AI tools to work smarter and deliver better results. Nice to Haves: - Experience in utilizing AI tools for data analytics, or a willingness to experiment and learn - Notion power user or desire to learn -- prior Notion experience is not required, but you have the ability and desire to become a pro We hire talented and passionate people from a variety of backgrounds because we want our global employee base to represent the wide diversity of our customers. If you’re excited about a role but your past experience doesn’t align perfectly with every bullet point listed in the job description, we still encourage you to apply. If you’re a builder at heart, share our company values, and enthusiastic about making software toolmaking ubiquitous, we want to hear from you. Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or...

Key responsibilities

• check_circleCollaborate with the team on day-to-day project tasks
• check_circleLearn tools and processes used by the organization
• check_circleDocument work and participate in team meetings
• check_circleSupport quality checks and continuous improvement

Requirements

• check_circlePartner with AMER leadership team to define and drive strategy (e.g. territory mapping, long-term account planning, geographic expansion) and results for the region by conducting insightful analysis that help to drive action
• check_circleSupport the regional rhythm of the business, including business reviews, forecasting, and pipeline management cadences. Ensure that our global operating priorities are executed thoughtfully locally balancing regional nuance with
• check_circleSupport regional sales leaders and sales teams in achieving their goals by providing actionable insights and visibility to sales performance metrics
• check_circleBuild reporting and presentations for AMER sales leadership to update on the state of the business, both up and across the organization
• check_circleAct as a partner to the AMER sales team providing hands-on operational support to drive deals forward and advising with decision-making
• check_circlePartner with the GTM Systems team to continuously enhance our sales technology stack to provide both a best-in-class experience for our sellers and a robust sales data environment
• check_circleMaintain and embed global sales policies, processes, and procedures, driving discipline with regards to strategy execution
• check_circleSupport global planning process locally, including target setting, capacity modeling, territory carving, etc.
• check_circleSurface on-the-ground observations and insights to global sales and RevOps leadership
• check_circle10+ years of strategy, operations, and analytics experience with a track record of driving growth - working in sales operations, preferably in a high-growth SaaS environment
• check_circleExpertise to quickly drill down into the business funnel for outbound and inbound sales motions, and how that connects to revenue
• check_circleExcellent analytical and quantitative modeling skills; ability to analyze and interpret data, provide actionable insights, and deliver measurable results

Skills & keywords

Benefits & perks

• check_circleMentorship
• check_circleCertificate of completion
• check_circleFlexible work arrangement where applicable