About the role
SAP Service manager Location Bruselas, Belgium This job is associated with 2 categories See all Add to cart Apply now Share via email Share via Facebook Share via LinkedIn Share via twitter
Key responsibilities
- check_circleCollaborate with the team on day-to-day project tasks
- check_circleLearn tools and processes used by the organization
- check_circleDocument work and participate in team meetings
- check_circleSupport quality checks and continuous improvement
Requirements
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- check_circleManage the SAP service scope, contractual commitments, SLAs, billing model, incentives, penalties and service delivery methodology.
- check_circleEnsure the sustainability, quality and continuous improvement of the service over time.
- check_circlePlan, prioritize and monitor service demand, activities, risks, issues and corrective actions.
- check_circleLead service governance meetings with the client, preparing and presenting service performance, risks, priorities and recommendations.
- check_circleManage client expectations and ensure alignment between the SAP service, business needs and market best practices.
- check_circleCoordinate multidisciplinary teams, client units and third-party providers to ensure effective service delivery.
- check_circlePromote the use of service management methodologies, quality plans, tools and productivity improvement practices.
- check_circle5 years - 10 years of experience in SAP service management, SAP application management, delivery management or similar roles.
Skills & keywords
ltdmanagernttsapservice
Benefits & perks
- check_circleMentorship
- check_circleCertificate of completion
- check_circleFlexible work arrangement where applicable