About the role
Resilience analyst - Transformation Programme Creating a better online experience with cookies. We care about your experience online, that’s why we use cookies to make sure our website runs smoothly while personalising your visit for your ease of use and convenience. To choose what cookies you want to accept, select “Manage cookies”. To accept all cookies for the best possible experience, select “Accept all”. If you’d like to learn more about how we use cookies and to manage your selection, visit our Cookie Policy Manage Cookies Reject All Accept All Language Sign In Employee Login Search Jobs Job Alerts Link Job Details Resilience analyst - Transformation Programme Job Description Apply now Requisition Number: 55602 Job Location: Chennai, IND Global Grade: Band 6 Work Type: Office Working Employment Type: Permanent Posting Start Date: 30/07/2026 Posting End Date: 06/08/2026 Job Description: Job Summary Group Resilience is responsible for enabling the Bank to anticipate, withstand, respond to, recover from, and learn from operational disruptions through a unified framework and capabilities to meet regulatory expectations and strengthen operational readiness. We continue to stay committed to enhancing and embedding resilience as a capability throughout the Bank, via a comprehensive approach which encompasses 3 key pillars: Resilience, Resolvability and Crisis Management. Operational Resilience ensures the safeguarding of the Bank’s critical business services and their supporting resources, ensuring they can function effectively during adverse events. Resolvability ensures the Bank can maintain continuity of critical operations and access to services in the event of severe stress or resolution, in line with regulatory expectations. Crisis Management provides the structures, capabilities, and coordination required to respond decisively to incidents, protect stakeholders, and stabilise the Bank during periods of heightened uncertainty. As a collective, these pillars support regulatory compliance, protect stakeholders, and reinforce the Bank’s reputation as a trusted and reliable institution. Group Resilience plays a pivotal role in supporting the Bank by implementing robust frameworks, monitoring risks, and maintaining compliance with evolving regulatory requirements. Through proactive planning, rigorous testing, and continuous improvement, we help to ensure the Bank remains resilient and well-positioned to serve our customers and stakeholders. The Resilience Analyst supports the Resilience Manager in embedding operational resilience requirements within the Data Centre Migration Programme. The role is responsible for ensuring that all in-scope technology services meet defined availability, recoverability, and continuity standards, and that resilience testing and regulatory obligations are effectively delivered, evidenced, and reported. This role enables compliance with the Bank’s Operational Resilience Framework and supports assurance over critical business services, including alignment to Important Business Services (IBS) and Minimum Viable Bank (MVB) objectives. Key Responsibilities Business Resilience & Crisis Framework Lead engagement with Business Crisis Management and Incident Management teams to: Develop and enhance the Group Crisis Playbook, aligned to HKRS recovery scenarios Define escalation, decision-making, communication and governance during prolonged technology outages Ensure business response assumptions are realistic and tested against technology recovery timelines. Standards Alignment Review business continuity, crisis management and operational resilience standards to ensure: Alignment with HKRS and recovery centre capabilities Consistency with regulatory expectations and industry best practice Identify gaps between policy, plans and actual recovery capability and drive remediation. Testing & Exercising Define and coordinate business and crisis exercising strategy, including: Scenario-based crisis simulations Integrated business-technology recovery tests Engage with Group Crisis Management Team to perform a “Double site loss” exercise to demonstrate the uplifted resilience capabilities Participate in test observations and reviews, ensuring lessons learned are captured and acted upon. Stakeholder Engagement & Awareness Maintain regular engagement with: Business resilience leads Regional resilience leads Drive awareness of HKRS recovery assumptions, roles and testing requirements across the Group. Support preparedness of senior management and crisis roles through briefings and walkthroughs. Risk, Assurance & Regulatory Readiness Liaise with 1st Line and 2nd Line Resilience functions to: Track business resilience risks linked to HKRS and data centre transformation Support effective risk closure and evidence-based assurance Contribute to regulatory submissions, self-assessments and supervisory engagement Programme Integration & Stakeholder Engagement Act as a liaison between Technology, Business, Risk, and Programme teams to ensure resilience objectives are understood and implemented. Support governance forums by providing updates on: Resilience requirements status Testing progress and outcomes Risks, issues, and dependencies Engage with service owners, architects, and delivery teams to ensure resilience-by-design principles are embedded throughout the lifecycle. Skills and Experience Governance Facilitating effective coordination between Country, Business & Function Operational and Technology Resilience Operational Risk Change Management Execution Third Party Resilience Crisis Management Qualifications Bachelor’s degree in Business, Technology, Risk Management, or related discipline Technical Skills Reporting and dashboard preparation. Process documentation and dependency tracking. Familiarity with resilience and governance frameworks. Service dependency mapping and process analysis Professional certifications desirable: CBCP/...
Key responsibilities
- check_circleCollaborate with the team on day-to-day project tasks
- check_circleLearn tools and processes used by the organization
- check_circleDocument work and participate in team meetings
- check_circleSupport quality checks and continuous improvement
Requirements
- check_circleRelevant education or self-taught skills for the role
- check_circleStrong willingness to learn and take feedback
- check_circleGood communication in English (written and verbal)
- check_circleAbility to commit to the internship/role duration
Skills & keywords
Benefits & perks
- check_circleMentorship
- check_circleCertificate of completion
- check_circleFlexible work arrangement where applicable